FAQs

 

Will you be getting more stock?

At times our more popular items may sell out quickly and unfortunately we will not be able to fulfil your order. Items are restocked regularly unless discontinued. Some items will be available to pre-order. In the meantime, why not search the rest of our collection.

 

Does my purchase include warranty?

We offer a One year warranty on every item in our bedroom additions range. If the item develops a fault within three months we can offer an exchange or refund. After 3 months, an exchange only will be offered.

 

Is it safe to purchase online?

You can be assured that shopping with Tantalize Us is 100% safe. We provide additional security when using your payment cards online such as encryption systems and full compliance with GDPR protocols.

 

What is the processing and delivery information?

DUE TO THE CURRENT COVID-19 PANDEMIC, THERE MAY BE SOME DELAYS IN PROCESSING AND DELIVERY TIMES. 

Goods that are in stock are dispatched within 3 working days. All other orders will be processed within 7 working days. If for any reason an item is out of stock, you will be notified by email as soon as we are aware. 

Royal Mail Signed For® 2nd Class - 3-5 Working days £3.00

Free shipping for all orders over £75

All products are shipped discreetly with no indication as to the contents. 

 

Can I change my order or cancel it?

Orders can be changed or cancelled within 2 hours of you completing the order by contacting us. Unfortunately, after this time we will be unable to make any changes or cancel this.